1. How do I make a purchase?

Making a purchase is easy. Wherever you see a product you can shop it: simply select your size and click ‘Add to Bag’. Your chosen item will appear in your shopping bag on the top right of the screen; as you continue to shop or browse the site you can hover over or click on the bag to see its contents in the ‘mini bag’ at any time. When you’re ready to place your order, select Proceed to Checkout.

2. How do I find a specific item?

If you know exactly what you are looking for, you can search our online store by product category under the Collection menu, or by product title under the Collection menu. Once you have selected your desired category, you can filter the listings further using the options you see. Throughout the site, there is also a search function in the top right-hand corner, which can be used to look for products using keywords or a web code if you know it.

3. How do I know if an item is in stock?

Most items shown are in stock. However, if an item is not in stock you can immediately see what sizes are available. If a size has slash over it (\) this means the item is out of stock in that size. Items that are not yet in stock may be marked Coming Soon. Alternatively, you can inform us of your interest by contacting Customer Care on  available 24 hours a day, seven days a week. Please note that even if a product is in your shopping bag, it isn’t reserved, and will be available to other customers while you are browsing.

4. What payment methods does 6ixx by Lashea accept?

At this moment we are only excepting PayPal Express: you do not need a paypal account to use this method. Once you clink the PayPal Express link it will give you two options to either log in or debit/credit. For those who don't have an account you will select the debit/credit option and provide your card info to complete your as if you would in any other way. 

5. Is it safe to use my credit card online?

We work hard to ensure your purchase is safe and secure. For your protection, all orders go through a rigorous fraud-checking process.

6. How will I know if you have received my order?

After you place your order, you will receive an email acknowledging your order has been received. This does not mean that we have confirmed your order: only after your credit card details have been approved, the delivery address has been verified and the items located will your order be accepted and the items shipped. At this point, you will receive a second email from us confirming your order. If this is not possible you will be quickly informed of the out-of-stock pieces and your payment for the items will not be processed.

7. When will I receive my order?

Orders shipped using our delivery partner, USPS, are delivered Monday to Saturday between 9am and 6pm.

8. Am I able to track my order?

Yes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once in receipt of this tracking number you can check the current status of your shipment. Alternatively, you can email me at lasheaby6ixx@.com and we will track the order on your behalf.

10. Can I exchange my order?

If you would like to exchange one item for another, you must first return the original item and then place a new order.

11. Have you received my return?

Please allow 7 to 10 business days to process returns. Items need to be inspected before issuing the credit. 

12. How do I return an item?

We will gladly accept your return for a Store credit or Exchange within 3 business days of receiving your order. Policy Is Strictly Enforced.
ALL ITEMS ARE NON REFUNDABLE.
 
 
NO RETURNS: We do not accept returns, however, we’ll accept unworn, unwashed, or defective merchandise purchased on 6ixx by Lashea for an EXCHANGE ONLY or store credit. 

Sales are final no exceptions. 

Exchange request must be received within 3 day of the delivery date.
No exchanges will be accepted after 3 days, ABSOLUTELY no exceptions.
INTERNATIONAL ORDERS are final sale. NO RETURN OR EXCHANGE.